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Frequently asked questions
Everything you need to know about working with RomConsult, from booking to delivery.
Frequently asked questions
Everything you need to know about booking, sessions, and support.
Booking & Scheduling
Questions about booking flow, session timing, and rescheduling.
Browse services, choose your preferred consultant tier, and complete checkout. You will receive an immediate booking confirmation and our team follows up to finalize your session slot.
Yes. After booking, we share scheduling options so you can pick a time that works for your team and timeline.
Most bookings are scheduled within 24-48 hours. If your request is urgent, include it in your booking notes and we prioritize where possible.
You can reschedule by contacting support. Earlier notice gives you the most flexibility and helps us keep your preferred consultant available.
Payments & Pricing
Answers about payment methods, rates, invoices, and refunds.
We support major cards and popular online payment options through secure checkout providers.
Pricing depends on session type, consultant seniority, and engagement scope. You will always see clear pricing before confirming your booking.
Payment is collected at booking to secure your slot. You receive a receipt and confirmation email immediately after checkout.
Yes. We issue formal invoices for all engagements and can include company details, VAT information, and PO references when requested.
Refund eligibility depends on how far in advance the cancellation is submitted. Full or partial refunds may apply based on your booking terms.
Sessions & Delivery
What to expect during consulting calls and post-session support.
We support strategy, operations, finance, market-entry, and digital growth topics for startups and SMEs through both one-off sessions and structured packages.
Sessions include live advisory support, practical recommendations tailored to your goals, and clear next steps so your team can execute confidently.
Sessions are delivered on standard video meeting platforms such as Zoom or Google Meet, with links shared before your appointment.
Session lengths vary by package. Most clients choose 60-minute sessions, with shorter and deeper-dive formats also available.
Technical Requirements
Device, internet, and setup guidance before your call.
You need a stable internet connection, a microphone, and a device that supports modern browsers or meeting apps.
Yes. Mobile and tablet access is supported, but desktop typically provides the best experience for screen sharing and live walkthroughs.
Yes. Depending on your session scope, consultants can guide setup steps, troubleshoot issues, and provide implementation direction in real time.
Consultants & Support
Information about consultant quality, communication, and next steps.
Consultants are selected based on relevant project experience, communication quality, and performance standards maintained across engagements.
Yes. We regularly review consultant applications from professionals with proven experience and strong client communication skills.
Use the Contact page or your booking confirmation email thread. Our support team typically responds within one business day.
Still have questions?
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